Company & policies
Contact Us
Have a question about Typiechat or feedback to share? Contact our support team by email for help with the service, your membership, a purchase or a privacy request.
Customer support email
Email us with a short description of your question or issue. For purchase questions, include the purchase date and receipt or order reference so we can identify the transaction. Never include passwords, full card numbers or card security codes.
Community and general questions
Join the official Typiechat Discord community for product discussion and general questions. For account, privacy or billing issues, use our support email instead of sharing identifying information in public channels.
Visit our Discord communityMembership and purchase help
You can manage an eligible subscription from your personal Typiechat membership link using “Manage or cancel subscription.” All refunds are processed through Stripe. To request a refund or ask about a purchase, email our support team with your receipt or order reference, purchase date and a short description of the issue. See our Refund Policy for processing details.
Refund PolicyPrivacy and sensitive information
Use our support email for privacy, account and payment requests. Do not post phone numbers, private subscription links, receipts, payment details or conversation history in public community channels. Share only the information needed to explain your request.
Company
Typiechat is operated by Avenus Technology Limited. The same company is the seller for subscriptions and purchases through Avenus-enabled checkout.