Terms & Conditions

1. Acceptance and eligibility

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services. You must be at least 18 years old and legally able to enter into this agreement. Where local law requires a higher age to enter into this agreement, that requirement also applies.

Typiechat is intended for personal, non-commercial use. You must use it lawfully and provide accurate information when needed to deliver the service, verify a purchase or respond to a support request. You may not enable someone who does not meet the age requirement to use the Services through your messaging account or membership.

2. Our AI companion service

Typiechat lets you choose AI characters and exchange messages through supported services such as iMessage, SMS or RCS. Depending on availability and your plan, the experience may include generated media, reactions, conversation memory and companion-initiated messages. Characters and their stories are part of an AI experience, not conversations with a real person.

AI responses can be inaccurate, incomplete, repetitive or unsuitable for a particular situation. You should assess an output before relying on or sharing it. The Services are for conversation and entertainment; they do not provide professional medical, mental-health, legal or financial advice and are not an emergency service.

Features, message allowances, supported devices and delivery times can vary. We do not promise that a particular character, response, memory or feature will always be available. Keep your own copies of information you need; Typiechat is not a permanent archive.

3. Messaging access and security

You access Typiechat through your supported messaging service. Conversations and paid features are associated with messaging and service identifiers and personal membership links. Protect your device, messaging account and membership links, and do not share access in a way that allows unauthorized use or avoids purchase limits.

You are responsible for having permission to use the messaging address, device and payment method you provide. Carrier messaging, data and roaming charges may apply. If you lose access, change or deactivate your number, or suspect unauthorized use, contact support so we can help address access to your service. Ask support about companion-message preferences when needed.

4. Acceptable use

Do not use the Services to violate the law or another person’s rights, exploit or endanger children, create sexual content involving minors, threaten or harass people, facilitate violence or crime, distribute non-consensual intimate content, impersonate another person deceptively, or expose someone’s private information without a lawful basis.

Do not introduce malicious code, attempt unauthorized access, disrupt the service or its networks, collect other people’s information without permission, send spam, or bypass safety controls, access restrictions, usage limits or payment requirements. Automated scraping, bulk extraction, resale of service access and reverse engineering are prohibited except where expressly authorized or permitted by law.

We may investigate suspected misuse and restrict access or remove content when reasonably necessary to enforce these Terms, protect people or systems, or comply with law. Report harmful or infringing content to our support email with enough information for us to identify the issue.

5. Your content and generated output

You retain the rights you hold in the messages, images and other content you provide. You are responsible for having the rights or permissions needed to submit that content, including another person’s image, voice or personal information. You must not submit content in violation of confidentiality duties or third-party rights.

You grant us a non-exclusive, worldwide, royalty-free license to receive, store, process, reproduce and transmit your content as reasonably needed to provide and maintain the Services, generate responses, personalize your conversations and address safety or support issues. Providers assisting us may process content for those purposes. Personal information remains subject to our Privacy Policy; this license does not authorize using private conversation content for advertising.

AI output may resemble content supplied to other users and may not qualify for intellectual-property protection. These Terms do not promise exclusive ownership of generated output or grant rights in a third party’s material. Your use or sharing of output must comply with applicable law and others’ rights.

6. Our intellectual property and complaints

The Typiechat software, branding, interface and other service materials belong to us or their respective owners. Subject to these Terms, you may access and use the Services for their intended personal purpose. No ownership of the service technology, characters or trademarks is transferred to you. Rights in your own content remain as described above.

If you believe material in the Services infringes your rights, email support with a description of the work or right, the material at issue and where it can be found, your contact details, and evidence that you own the right or are authorized to act. Include any statements or signatures required by applicable law. We may request further information, restrict disputed content and address repeat infringement. If you believe content was restricted in error, contact us to request a review.

7. Fees, purchases and the seller

Avenus Technology Limited provides Typiechat’s AI companion service and is the authorized reseller and contractual seller for purchases through Avenus-enabled checkout. Payments are processed through Stripe. Review the price, currency, taxes if applicable, allowances, duration and billing details shown for your offer and at checkout before completing payment.

By completing a purchase, you authorize the stated charge to your selected payment method. For a recurring offer, that authorization includes renewals at the disclosed interval until canceled. You must be authorized to use the payment method. Keep your confirmation or receipt for support and refund requests.

New features may require an additional purchase. We will disclose the applicable price before you purchase. Changes to recurring prices will be communicated as required by law, with an opportunity to cancel before a changed price applies. Nothing in these Terms authorizes an undisclosed additional charge.

8. Memberships, trials and extra conversations

Free usage and paid plans have the allowances shown in the service. Recurring memberships renew according to the offer until canceled. One-time memberships expire at the stated time without automatic renewal. A trial may be a one-time offer or may convert to a recurring plan; its checkout disclosures determine which applies, including any renewal price and date.

Extra conversation packs are available with eligible memberships and follow the allowance and expiry shown for the purchase. Buying a pack does not extend the membership period or change the membership plan. Unused extra conversations expire at the displayed end of the membership period and do not carry over. Paid benefits require an active entitlement and any applicable remaining allowance.

9. Cancellation and Stripe refunds

To manage an eligible recurring plan, open your personal Typiechat membership link and select “Manage or cancel subscription.” Cancel before the next renewal to avoid a further renewal charge, and check the confirmation and effective date in the billing portal. If you cannot access that link, email support for help.

All Typiechat refunds are processed through Stripe. Email our support team with your receipt or order reference and a description of your request. Refunds are issued against the original payment, and timing depends on the payment method and bank. The Refund Policy explains the process. Canceling does not automatically refund an earlier payment, and requesting a refund does not itself cancel a recurring plan. Your mandatory consumer rights remain unaffected.

10. Third-party services

Messaging platforms, carriers, Stripe and community services such as Discord have their own terms and privacy practices. You are responsible for complying with those terms where applicable. Availability can depend on their networks, devices and systems. Typiechat is independent of Apple; references to iMessage or Messages do not imply Apple sponsorship or endorsement.

External links are provided for convenience. We do not control third-party content or guarantee its accuracy or availability. Dealings with an independent third-party service are subject to its terms; this does not remove obligations we have to you under applicable law.

11. Privacy and service communications

Our Privacy Policy explains how messaging identifiers, conversations, preferences, transaction information and website activity are handled, and how to exercise applicable privacy rights. Processing your messages and relevant context is necessary to generate AI responses. These Terms do not replace any separate consent required by law.

The service includes messages from your AI companion and communications needed to manage purchases or support requests. Contact support about communication preferences. Deleting messages from your own device does not by itself request deletion of information held by Typiechat or cancel a paid membership.

12. Changes, suspension and ending use

We may change features, apply reasonable usage or storage limits, or interrupt service for maintenance, security, legal requirements or other operational needs. We may suspend or end access for material breaches, fraud, unsafe activity or legal reasons. Where appropriate and required, we will provide notice and explain how to contact us about the action.

You may stop using Typiechat at any time. Manage recurring billing separately using the cancellation process above. If access is restricted or the service changes, your rights concerning a paid purchase remain subject to the offer, our Refund Policy and applicable law. Content retention and privacy requests are handled under the Privacy Policy.

13. Disclaimers and responsibility

To the extent permitted by applicable law, the Services are supplied “as is” and “as available.” We do not guarantee uninterrupted or error-free delivery, accurate AI output, or suitability for a particular purpose. These qualifications do not exclude any warranty, service standard or remedy that the law requires.

To the extent permitted by law, we are not responsible for indirect or consequential losses, or loss of business profits, arising from use of the Services. Nothing in these Terms excludes responsibility that cannot legally be excluded, including applicable liability for fraud, deliberate wrongdoing, gross negligence, or death or personal injury caused by negligence. Mandatory consumer remedies remain available.

You are responsible for your unlawful use and content that infringes another person’s rights. To the extent permitted by law, you agree to reimburse reasonable losses and costs arising from third-party claims caused by your material breach of these Terms or unlawful conduct. This does not apply to the extent a claim results from our own breach or wrongdoing, and does not limit protections available to consumers.

14. Questions, complaints and disputes

If a problem arises, email support with your contact details, a description of what happened and the resolution you seek so we can try to address it. Nothing in this contact process prevents you from exercising legal rights, seeking urgent relief, bringing a claim before a competent court, or contacting a regulator or consumer-protection authority.

Applicable law determines the remedies and jurisdiction available for a dispute. These Terms do not require binding arbitration, impose a class-action waiver or shorten a statutory claim period. Mandatory protections available under the law where you live are preserved.

15. Updates and general terms

We may update these Terms as the service or legal requirements change. The current version and its update date will appear here. We will give additional notice or seek agreement when required by law. If you do not agree to an applicable change, stop using the Services and manage any recurring subscription through the cancellation process.

These Terms and the applicable purchase disclosures govern your use of Typiechat. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision does not waive it. Any transfer of this agreement in a business reorganization remains subject to applicable law and your mandatory rights. This agreement does not create an employment, agency or partnership relationship. This version is provided in English.

16. Contact us

For questions about these Terms, access to Typiechat, a purchase, or content you believe violates your rights, contact our support team at the email below. Typiechat is operated by Avenus Technology Limited. Include only the information needed to explain your request; do not send passwords or full payment-card details.