Privacy Policy

1. Information you provide

Messaging and service identifiers. When you contact a Typiechat messaging number, we receive the sender information made available by that messaging service, which may include your phone number or messaging address. We use service and conversation identifiers to connect your messages, selected character and membership. Browsing the website does not require an account.

Conversations and preferences. We process the messages you send, the AI responses you receive, and supported images, audio or other content exchanged through the Services. This can include personal information you choose to share, character selections, conversation history, and preferences or memories derived from your interactions to help maintain continuity.

Purchases. When you buy a membership or an extra conversation pack, a payment provider such as Stripe collects the payment and billing details entered at checkout. We receive transaction information needed to provide and manage the purchase, such as an order reference, payment status, amount, currency, selected plan and subscription period.

Support and feedback. If you email us or otherwise contact our team, we receive your contact details, the content of your request and any attachments you provide. Share only information relevant to your request. If you send information about another person, make sure you have the permission or other lawful basis needed to do so.

2. Information collected automatically

Device, network and activity information. Our website and service providers may record your IP address, browser and operating system, language, device or cookie identifiers, referring page, visited pages, timestamps and interactions such as choosing a character or opening checkout. Technical logs help us diagnose errors and keep the Services reliable.

Referrals and attribution. We collect information about how you arrive at Typiechat, including campaign parameters, referral codes and browser identifiers. A service-generated reference may accompany a prefilled opening message to associate a website visit with the resulting conversation. This helps us understand which introductions lead to use of the Services.

3. How we use information

We use information to deliver messages and AI responses, connect you with your selected character, personalize conversations, maintain context and memories, and support companion-initiated messages. Providing these features requires Typiechat systems to process conversation content; the conversation is not stored only on your device.

We also use information to activate and manage purchases, track membership allowances, process payment-related requests, provide customer support and communicate about the service. We use technical and activity information to troubleshoot, understand usage, improve features, prevent abuse or fraud, enforce our terms, protect people and systems, and meet legal obligations.

Website activity and referral information may be used to measure campaigns and promote Typiechat. We do not use or disclose the content of your private AI conversations, including media exchanged in those conversations, for marketing or advertising. Conversation personalization and memory are part of providing your AI experience.

4. How we disclose information

Service providers. We disclose information needed by providers that help operate the Services, such as messaging delivery, AI processing, cloud hosting, payment processing, customer support, security and website measurement. For example, generating an AI response requires processing the relevant message and conversation context, and confirming a purchase requires transaction information.

Advertising partners. Website pixels, including Meta and TikTok pixels, may allow advertising partners to receive browser identifiers, device or network information, page visits and conversion events. These activities help measure and promote Typiechat. Such disclosures may be considered a "sale", "sharing" or "targeted advertising" under some privacy laws. See the cookies and rights sections for your choices; private AI conversation content is excluded from these advertising disclosures.

Legal and business purposes. We may disclose information to professional advisers, authorities or other parties when necessary to meet legal obligations, respond to lawful requests, investigate misuse, protect rights or safety, or address disputes. Information may also be disclosed during a proposed or completed merger, financing, reorganization, sale or transfer of the business, subject to applicable privacy requirements.

5. Cookies, browser storage and advertising choices

We use cookies, local storage, scripts and similar technologies to recognize a browser, maintain service information, measure usage and associate referrals with visits. Advertising pixels may collect website activity as described above. Blocking or clearing storage may reset preferences and identifiers or affect some features.

You can manage cookies and site data through your browser. The Typiechat website checks the Global Privacy Control (GPC) signal and disables its Meta and TikTok advertising pixels when that signal is enabled. This choice applies to the browser sending the signal; you may need to configure other browsers or devices separately. It does not stop processing needed to provide the service or erase previously collected information.

You can also contact our support email to ask about advertising-related disclosures or exercise an applicable opt-out right. Where the law requires consent for a particular processing activity, consent is the relevant basis for that activity. This policy does not itself replace any consent required by law.

6. How we protect information

We use technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration or disclosure. No messaging service, internet transmission or storage system can be guaranteed to be completely secure. Keep your devices, messaging accounts and personal membership links secure, and do not send passwords, full payment-card details or other unnecessary sensitive information to an AI character or public community channel.

7. International processing

Our service providers and operations may involve processing information in countries outside your country of residence. Privacy laws in those countries may differ from the laws where you live. Where applicable law requires safeguards for an international transfer, we use appropriate legal arrangements or other permitted safeguards. You can contact us with questions about the processing of your information and applicable transfer safeguards.

8. How long we keep information

We retain personal information for the time needed for the purposes described in this policy, including providing conversation continuity, maintaining membership and transaction records, resolving support requests, addressing security issues and meeting legal, accounting or reporting obligations. The appropriate period depends on the information, its sensitivity, the purpose of processing and applicable requirements.

When information is no longer needed for these purposes, it should be deleted or de-identified in accordance with applicable requirements. You may request deletion using the contact details below. Some records may need to be retained for legal obligations or disputes. Deleting a conversation from your own Messages app or canceling a membership does not by itself submit a request to delete information held by Typiechat.

9. Your rights and choices

Depending on your location and applicable law, you may have the right to learn how your information is handled, obtain access or a portable copy, correct inaccurate information, request deletion, object to or restrict processing, withdraw consent, or opt out of a sale, sharing or targeted advertising. Withdrawing consent does not change the lawfulness of processing that took place before withdrawal.

To make a request, email us using the address in the Contact us section and describe the right you wish to exercise. We may request information reasonably needed to verify your identity or an authorized agent’s authority. Do not send a password or full payment-card details. We will handle requests in accordance with applicable law, including its time limits and exceptions, and will not discriminate against you for exercising a protected privacy right.

You can ask our support team about companion-initiated messages and communication preferences. If you receive marketing communications, use any unsubscribe instructions provided or contact us. Service messages needed to manage a purchase or support request may still be necessary. Use your personal membership page to manage billing; a privacy request does not itself cancel a paid subscription.

If we cannot fulfill a request, you may contact us to ask for an explanation or review. Where applicable, you may appeal a decision or complain to your local privacy regulator. Rights may be subject to exceptions, including protecting another person’s information, maintaining necessary transaction records or complying with legal obligations.

10. Additional regional information

European Economic Area and United Kingdom. Where these laws apply, Avenus Technology Limited is responsible as controller for the personal information it handles under this policy. Depending on the activity, we rely on performing our contract with you, legitimate interests such as security and service improvement balanced against your rights, legal obligations, or consent where required. You may contact us about the basis for a particular use and may complain to the relevant data protection authority.

United States. Where state privacy laws apply, the collection, use and disclosure sections describe the information involved, its sources, purposes and recipients. Relevant categories can include identifiers, commercial information, internet or network activity, conversation content and inferred preferences. Advertising-related disclosures may carry opt-out rights under those laws. The GPC and email options above are available for relevant requests. We do not use private conversation content for targeted advertising.

11. Messaging platforms and external services

Typiechat works with third-party services, including Apple Messages and iMessage, SMS or RCS networks, payment services such as Stripe, and Discord for community participation. Their own privacy policies apply to information they handle independently. Messaging encryption and delivery features depend on the service used; they do not prevent Typiechat from processing messages it receives to provide AI replies. Content you post in a public Discord channel may be visible to others.

12. Adults only

Typiechat is intended only for people aged 18 or older. We do not knowingly offer the Services to children or seek their personal information. If you believe someone under 18 has provided personal information through Typiechat, contact us so we can investigate and take appropriate steps, including restricting access and deleting information as required by law.

13. Changes to this policy

We may revise this policy as our Services or legal requirements change. The current version will be available on this page with its update date. For material changes, we will provide additional notice or obtain consent where required by applicable law. This version is provided in English.

14. Contact us

For questions about this policy, personal information or your privacy rights, contact the Typiechat support team at the email address below. The operator of Typiechat is Avenus Technology Limited. Please describe your request and provide only the information needed for us to respond.